Hot Buttons & Trigger Words: How to listen past your anger or theirs

Radio Broadcast
Susan Shearouse
Susan Shearouse
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Hot Buttons & Trigger Words: How to listen past your anger or theirs
Published Date: March 16, 2010
Topics of Interest: Conflict Resolution
Series Title: Tuesdays with Texas Conflict Coach
Host: Pattie Porter

Join Susan Shearouse as we talk about applying calm, courage and curiosity to those moments when their emotions or your own reactions are getting in the way. We’ll be looking at principles of non-violent communication to improve our listening skills.

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