Facilitation and Consultation

Book Chapter
Sandra Cheldelin
Sandra Cheldelin
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Terrence Lyons
Terrence Lyons
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Facilitation and Consultation
Authors: Cheldelin, Sandra., Lyons, Terrence P.
Editor: Cheldelin, Sandra., Druckman, Daniel., Fast, Larissa.
Place: London
Pages: 317-332
Published Date: August 01, 2003

Negotiation and mediation are the two third-party practices most commonly studied and used. We now turn to two equally important practices, both borrowed from other disciplines, and now applied to large-group, multi-party and organizational conflict: facilitation and learned both domestically and abroad from fifty years of small group behavior.

This major new textbook analyses the emergent role of conflict analysis and resolution. Cheldelin, Druckman and Fast are all based at the Institute for Conflict Analysis and Resolution, and are international experts in the field of conflict. Covering theory, research and practice, the authors provide a comprehensive typology of conflict, as well as an in-depth analysis of the structural, strategic and cultural factors which influence conflict. They explore its management and resolution, paying particular attention to the concepts of negotiation, mediation and peace-building.

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