ADR: Faster, Cheaper, Better – and Not Just for EEO Complaints

Alternative dispute resolution, or ADR, is faster, cheaper, and better. Tina Nabatchi and Anya
Stanger have provided the necessary incentive for the fi eld of public administration to take a serious
look at the value of institutionalizing the use of ADR. They have done the tedious job of grappling with and
trying to make sense of equal employment opportunity (EEO) statistics and data collection, a system
so formidable as to defeat the most dedicated and stalwart researcher