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Conflict can often overwhelm us with raw emotion and intense stress. Our heart rate increases, vision narrows, and jaw clenches as our blood begins to boil. Conflict Resolvers are given ample training on how to verbally deescalate situations but lack exposure to skills that will allow them to address their physiological responses to stress experienced during conflict. But there are ways to lessen the severity and reduce the impact of these physiological responses.
Join Stephen Kotev as we discuss ways to improve your performance during conflict situations by learning how to manage the stress commonly experienced during conflict and developing skills that will calm both the body and mind in tense situations.You can email Stephen at: [email protected] or visit his website.
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